Revvity | About Us
Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.
Find your future at Revvity.
Overview and key accountabilities
The Account Manager will be part of Revvity Gene Delivery`s global Sales Team.
The main role will be to manage territory specific sales activities and grow the business opportunities.
Responsibilities :
A- Sales Budget responsibility
- In charge of the Academic segment for Europe with management of demands outside Europe on opportunistic basis.
- Customer support via email, online conferences, by phone and on site
- Preparation and follow-up of quotations in coordination with the laboratory manager;
- Processing customer inquiries; technical inquiries in coordination with the person responsible for the laboratory;
- Manage the entire sale cycle from processing the inquiries and generating revenue to after-sales activities (including payable invoice tracking) if needed.
- Manage and coordinate the distributors activities in the appropriated territories
- Processing complaints in coordination with the person responsible for the laboratory, Head Global Business and QC (Complaint Management Process);
- Qualification of customer potentials;
- May participate to local trade fairs, including stand support.
- Replace and/or support colleagues in case of absence.
B- Business development support
- Expand the customer network by lead generation on determined accounts of interest
- Support acquisition of future large accounts together with Account Managers via Revvity businesses
- Tasked to grow out-of Europe territories by increasing the base of customers.
C- Maintenance of data records in SAP and other systems (e.g. CRM):
- Entering customer information, inquiries, meetings content, quotes, invoices, and general information into the different databases (SAP and CRM)
- Maintenance of the customer base
- May help to gather intelligence via running Voice of customer projects with customers.
The ideal candidate will:
Hold a PhD in a Life Sciences discipline or a Master’s degree in Life Science with a good understanding of preclinical research.
Have a good understanding of molecular biology, viral vectors, gene and cell therapy
Be a fast learner with a growth mindset and the ability to positively adapt to change
Be result oriented
Enjoy working in an international environment
Have excellent presentation and organizational skills including attention to detail, efficiency, and prioritization
Be able to effectively communicate technical information and build strong personal relationships with highly technical scientists and lab managers
Have strong written and verbal communication skills in English (German would be a plus)
Be able to meet people, be an ice breaker, and be able to deal with people
Be a team player, with a collaborative mindset but ability to also work autonomously
Display excellent interpersonal skills. We look for integrity and accountability, intrinsic motivation, enthusiasm, and creativity. A good sense of humour and positive attitude is always welcome!
Have strong skills in MS Office