​​Facilities Systems Engineer

Job Summary

BioLegend is looking for a highly motivated Facilities Systems Engineer to join the team. Reporting to the Facilities Manager, this position serves as a highly hands-on technical expert supporting multiple operational areas across the organization. While this role provides primary critical support for warehouse automation systems, its scope extends well beyond order fulfillment to encompass a broad range of engineering and technical responsibilities throughout our labs and facility.

This multifaceted role is responsible for ensuring optimal performance of our state-of-the-art automated storage, conveyance, and picking systems, while also providing essential hands-on technical expertise for laboratory equipment, manufacturing systems, and other critical facility infrastructure. The position requires a dynamic professional who thrives in a hands-on environment and can apply technical knowledge directly to various platforms to maintain operational excellence throughout the organization.

Essential Functions

Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions.

• System Performance Monitoring: Track operational metrics, uptime, and throughput of conveyor systems, robotic pickers, sorting equipment, laboratory instrumentation, and other critical technical systems throughout the facility

• Preventive Maintenance Scheduling: Implement regular maintenance protocols to minimize downtime of critical automation components and maximize service life. Develop and execute maintenance strategies for a variety ofwarehouse,laboratory, and facility equipment

• Vendor Coordination: Work with original equipment manufacturer technicians for specialized repairs and upgrades across all supported technical systems

• Quality Management System Compliance: Ensure all maintenance activities, system modifications, and operational procedures adhere to ISO standards, GMP requirements, and internal quality protocols;Maintainproper documentation for audits and validation and conduct non-conformance investigations

• Spare Parts Inventory Management:Maintainoptimalinventory levels of critical components,establishreorder points, track usage patterns, and ensure proper storage conditions for sensitive parts to minimize system downtime across all technical platforms

• Hands-On Troubleshooting (Mechanical, Electrical, and Controls): Apply systematic thinking, processes, and technical knowledge to investigate,diagnoseand resolve non-routine issues with automated order fulfillment systems, laboratory equipment, and facility infrastructure

• Control System Management: Support and use of PLC programming, HMI interfaces, and integration with warehouse management software and other operational systems

• Technical Site Maintenance: Provide hands-on support for lab equipment installation, validation, troubleshooting, and repair; Coordinate with contractors and vendors for campus improvements and expansions, and for ongoing maintenance and repairs (e.g.HVAC, fire safety systems)

• Technical Team Support: Oversee and support maintenance tasks and projects carried out by facility associates across multiple technical areas

• Project Management: Perform as project manager for various Facilities and Operations related technical projects beyond warehouse automation

• Cross-Functional Collaboration: Work directly with warehouse, manufacturing, laboratory, and quality teams to ensure all technical systems support organizational objectives 

• Other projects or responsibilitiesasrequired.
  

Minimum Qualifications–Education and Experience

• Bachelor’s degree in an Engineering disciplinewith3years’experience in all phases of repair and maintenance relevant to automated order fulfillment systems;Or

• High School/GED with10years’of highly relevant experience.

• 3 years of hands-on electromechanicalexperience, which may include but are not limited toperformingrepairs, component replacement, preventive maintenance, and operational testing.

Preferred Qualifications – Education and Experience

• 5years of experience with operation and maintenance of automated warehouse systems.

• 4years offacilitiesexperience in the Biotech industryand/or lab equipment maintenance experience.

• 2years of experience using a robust and auditablequalitymaintenancesystem, including maintenance records and non-conformance investigation.

• 2years of formal education or equivalent on-the-job training in system operating software and interface with inventory software.

• Intermediate-to-expertunderstanding of mechanical, electrical, and control systems with associated troubleshooting skills.

• Intimate familiarity with warehouse automation components including PLC, sensors, actuators, encoders, scanners, conveyor systems (belted and roller), gearmotors, divert mechanisms, HMI, fault logic, and electronic operating modules.

• Excellent verbal and written communication skills; Must communicate technical information accurately and succinctly to quickly resolve system faults and anomalies.

• Demonstrated ability to train and provide guidance for Facilities and Order Fulfillment team members.

• Broad knowledge ofconveyersystems and related elements. 
  

Applicants must be currently authorized to work in the United States on a full-time basis for any employer.

Work Environment& Physical Demands

Office

While performing the duties of this job, the employeeregularly worksin an office setting.Occasional exposure to a laboratory and warehouse environment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employeeis regularly required touse hands and fingers to handle, feel, oroperateobjects,toolsor controls, and reach with hands and arms. The employee isfrequentlyrequired to stand,talkand hear.