Revvity | About Us
Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.
Find your future at Revvity.
Overview:
Revvity Signal Software, a Revvity company, provides solutions that are specialized scientific know-how that empowers customers to gain critical insights from their data analytics and accelerate informed decisions. We deliver a comprehensive suite of software solutions to visualize and analyze critical data and help turn that data into actionable insights in an automated, predictive, and scalable way.
Our team is seeking a Fulfillment Supervisor to join us in our efforts to continue empowering customers around the world. As the Fulfillment Supervisor, you will be responsible for overseeing all processes related to execution of order fulfilment, customer license management, and ensuring seamless customers on boarding.
Key Responsibilities
- The Fulfillment Supervisor will be responsible for fulfillment team training, platform training, and support. Use your strong data analytics for business reporting and decision-making purposes to drive orders and revenue.
- Identify and implement platforms and or processes to improve and automate fulfillment processes and drive technology roadmap.
- Collaborate with cross functional teams to define and support project objectives, scope/requirements, and implementation.
- Support Global Sales Team ensuring quotes are accurate and processed promptly for order and revenue attainment.
- Support system integration team and R&D to develop best in class license apis that support entitlement and drive customer experience.
- Understanding or on prem and Sass License models and multi tenancy customer environments.
- Understanding or project management methodologies, best practices and advanced technical problem-solving skills.
- Provide cross functional teams customer usage metrics and analytics.
Basic Qualifications:
- Bachelor’s in computer science or information technology
- A minimum of five years of related experience in software order fulfillment
- Experience with Revenera licensing platform
- Experience with Salesforce
Preferred Qualifications:
- Strong knowledge and experience using MS office tools particularly Excel
- Strong attention to detail, organization and leadership skills
- Ability to work under tight deadlines, particularly in the last two weeks of each quarter.
- Ability to analyze data and identify trends to improve efficiency
- Strong understanding of software licensing models and multi-tenant environments
- Knowledge of SQL for database management and data analytics
- Experience with NetSuite
- Understanding system integrations and ability to troubleshoot order processing issues
- Experience collaborating with vendors
- Ability to identify areas of improvement and independently lead projects driving efficiencies
- Strong team leadership and mentoring skills
- Ability to author work instruction documents
What do we offer?
We provide competitive and comprehensive benefits to our employees. Below are some highlights of our benefits:
- Medical, Dental, and Vision Insurance Options
- Life and Disability Insurance
- Paid Time-Off
- Parental Benefits
- Compassionate Care Leave
- 401k with Company Match
- Employee Stock Purchase Plan
Learn more about Revvity’s benefits by visiting our Bswift page. Log-In instructions are provided towards the bottom of the Bswift page.
For benefit-eligible roles only. Part-time and temporary roles may not be eligible for all benefits listed. Please reach out to your recruiter for more information.