Credit & Collections Specialist (late shift between 14:30 and 00:30)

Position summary:

We are seeking a dedicated and detail-oriented Credit and Collections Specialist to join our team and support our US and Canada clients. The candidate will be responsible for managing a portfolio of customers, ensuring timely collection of outstanding balances, and minimizing bad debt. This role requires strong communication skills, proactive problem-solving abilities, and the capacity to work collaboratively with other teams.

Please note, this position’s working schedule is evening shifts (starting at 14:30 or 16:30) due to supporting North America’s clients.

Role description:

• Collection of receivables for customers from English speaking clients,

• Regular verification of customers’ balance of accounts,

• Investigation of reasons for unpaid invoices, sending out of demand letters for payment,

• Mainly email but also occasionally phone communication with clients in English,

• Collection cycle and reduce Past Due Receivables improvement,

• Performing credit assessment and setting credit lines per Customer,

• Support Bad Debt Reserve and Write Off processes,

• Preparing regular management reports e.g. Scorecard, Collection Reports, A/R Ageing,

• Processing of all the clearing of all invoices with payments or credit notes using SAP,

• Liaison with Treasury Department to gather information of remittances with insufficient data,

• Cooperation with other internal departments of Revvity as: Customer Service, Procurement, General Ledger, Digital Transactions and more,

• And other duties assigned by the Direct Manager.

Role requirements:

• 2+ years of experience in Collections, Accounts Payables/Receivables or General Ledger.

• Knowledge and experience in SAP.

• Proficiency in Microsoft Excel.

• Excellent written and verbal communication skills.

• Proficiency in managing complex accounts

• Resourcefulness in problem-solving.

• Ability to work independently.

• High self-organization skills.

• Being proactive and taking initiative to implement positive change.

• Fluent in English (B2+) to ensure smooth communication with team members and clients.

• Ability to work evening shifts (starting 14:30 or 16:30).

• Ability to work from our office at least 2 times per month.

Nice-to-have’s:

• Experience in Credit Risk

What we offer:

• Private healthcare including dental care – MEDICOVER.

• Life and long-term disability insurance – GENERALI.

• Social benefits: Gym card (MULTISPORT), Christmas vouchers, vacation and childcare subsidies.

• Remote work.

• Allowance for working from home.

• Possibility to borrow a screen, a chair, and other IT devices from the office.

• Tuition reimbursement.

• Referral awards.

• Internal career development opportunities in multiple business areas.

• Modern office facility in Cracow including parking lot.

• Bike ride subsidy.

• CSR & sports activities.

• Relaxation, gaming, and nursery room,

• and up to 4 additional days of vacation.

If you are seeking a meaningful, impactful, and stimulating career, look no further and apply!