Technical Application Scientist - Midwest

Job Summary

As a Technical Application Scientist at BioLegend, you will be a customer’s primary point of contact for technology, products, and, services. You will represent the company locally for both technical and pre-sales support as well as facilitate scientific collaboration. The main efforts to build customer relationships will be through in-person or virtual consultation with individual customers with respect to their projects & needs, provide education on relevant new technologies, assist in technical support, and conduct field marketing initiatives through seminars and presentations. Your responsibility is to interface between the customer and BioLegend to enable researcher success and facilitate discovery.

This position will require frequent travel and will be responsible for support of accounts within the following states: Minnesota, Wisconsin, Michigan, Iowa, and Canada (specifically Manitoba & Ontario). Ideal work location will be in Minnesota.   Candidate must reside within the region.

In this role, you are responsible for building relationships with key scientists and customers within a defined territory. This position is responsible for the scientific success of key accounts. Flexibility and proactivity are crucial to success in this remote; field-based position. You will be supported and collaborate with a team of experienced field technical experts and sales support personnel. This job carries direct sales responsibilities; however, priority is given to the technical and scientific side of the role.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Develop relationships, both in person and remote, with key customers at assigned focus accounts.
• Conduct and present technical seminars to labs, user groups, and local meetings.
• Coordinate and perform product demonstrations, trainings, and, technical support.
• Provide direct sales support to customers in collaboration with the Global Sales Operations team.
• Contribute to local business development related to product development, licensing, service/collaborative agreements, and, other responsibilities as needed.
• Represent BioLegend at user group meetings, scientific conferences, and, local shows as necessary.
• Maintain a contact database in customer relationship management system (Salesforce)
• Manage expenses through monthly reports.
• Prepare quarterly reports on territory performance, and, notable business developments at key accounts.
• Reporting any activity related to competitor activities, or, business opportunities as applicable.
• Communicate needs for self-development and develop long term professional goals.
• Travel required as necessary (limited overnight travel, but, frequent local travel within the Bay Area).
• Other projects or responsibilities as may be required.

Minimum Qualifications – Education and Experience

• PhD in Life Sciences or related specialty such as biotechnology OR Masters’ Degree in biology or related specialty with 3+ years’ experience in an academic, industry or clinical lab setting

AND

• 2+ year direct experience with multi-parameter flow cytometry.
• 1-3+ years of experience with cellular assays (in-vitro, or, primary cell).
• 1-3+ years of molecular biology wet lab experience (Western, PCR, ELISA, ELISpot, etc.)

Preferred Qualifications – Education and Experience

• Experience with Next Generation Sequencing (NGS) technologies such as single-cell RNA seq.
• Previous job experience in a field-based role.
• Previous industry work experience.
• Research experience (academic &/or industry) in Cell Biology, Immunology, Cancer Biology, &/or, the Neurosciences.

Work Environment & Physical Demands

Office

While performing the duties of this job, the employee regularly works in an office setting. Occasional exposure to a laboratory and warehouse environment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.

Lab

While performing the duties of this job, the employee regularly works in a laboratory environment with occasional data entry on a computer. Occasional exposure to a warehouse environment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.