Global Planning and Analytics Lead (Sr. Manager)

Location: Mumbai

Purpose:

This role is a global, analytically driven planning leadership position responsible for ensuring timely planning and procurement of parts across the enterprise, with a specialized focus on service parts fulfillment and stocking strategy alignment.The role will drive automation, digitization, and standardization across planning and supply processes, leveraging AI-enabled tools, SAP platforms, and advanced BI capabilities to improve service levels, inventory efficiency, and operational scalability. The position will also lead and develop a global planning and analytics team based in India, serving as a strategic partner to Operations, Supply Chain, Service, and IT functions worldwide.This role will be critical in improving service performance, optimizing inventory investment, and enabling scalable global operations through data, automation, and AI.

Responsibilities:

Global Planning & Procurement

• Own end-to-end global planning processes to ensure all parts are planned and procured on a timely basis to meet service, operational, and customer commitments.

• Translate demand signals, service requirements, and business priorities into executable supply and procurement plans.

• Proactively identify risks, constraints, and opportunities within the supply network and drive mitigation strategies.

Service Parts Fulfillment & Stocking Strategy

• Lead the alignment of fulfillment and stocking strategies for service parts, balancing service-level targets, inventory investment, and supply flexibility.

• Define differentiated stocking strategies by part criticality, lifecycle, region, and service model.

• Partner with Service and Operations teams to ensure consistent execution of global service parts strategies.

Automation, Digitization & AI Enablement

• Drive automation and digitization of planning and analytical workflows, reducing manual effort and increasing scalability and accuracy.

• Design, develop, and deploy AI-enabled tools and models for demand forecasting, inventory optimization, scenario planning, and exception management.

• Champion standardization of processes, data models, and metrics across regions and business units.

SAP, BI & Advanced Analytics

• Leverage SAP platforms (e.g., S/4HANA, APO/IBP, or equivalent) to support integrated planning and execution.

• Develop and govern BI dashboards and analytics (e.g., Power BI, SAP Analytics Cloud, or similar) to enable real-time decision-making and executive visibility.

• Ensure data integrity, consistency, and alignment across planning, procurement, and fulfillment systems.

Leadership & Team Management (India-based Team)

• Build, lead, and develop a high-performing planning and analytics team in India.

• Establish clear roles, performance expectations, and career development paths for team members.

• Foster a culture of continuous improvement, analytical rigor, innovation, and accountability.

• Serve as a global leader, effectively collaborating across time zones and cultures.

Stakeholder Partnership & Governance

• Act as a trusted partner to senior leaders across Supply Chain, Operations, Service, Finance, and IT.

• Lead global planning governance, cadence reviews, and performance management routines.

• Communicate complex analytical insights clearly to executive and non-technical audiences.

Qualifications

• Bachelor’s degree in Engineering, Supply Chain, Operations, Analytics, or a related field (Master’s preferred).

• 10+ years of experience in global planning, supply chain, service parts, or analytics roles.

• Proven experience in service parts planning and fulfillment,

• Strong hands-on exposure to SAP planning and execution systems.

• Demonstrated experience building or deploying automation, AI, or advanced analytics solutions.

• Experience leading and managing teams in India or other global delivery centers.

Preferred

• Experience with inventory optimization, and AI level modeling.

• Exposure to Power BI, SAP Analytics Cloud, or similar BI tools.

• Background in large, complex, global manufacturing or service organizations.

Key Skills & Competencies

• Strategic thinking with strong execution focus

• Advanced analytical and problem-solving skills

• Deep understanding of service parts and supply chain dynamics

• Digital and AI-first mindset

• Strong people leadership and cross-cultural collaboration

• Excellent communication and stakeholder management skills