Enterprise Services Specialist (REMOTE)

Your New Adventure: Enterprise Services Specialist – Revvity Signals

Are you a lab scientist ready to leverage your hands-on research experience in a dynamic customer-facing role? This position is perfect for bench scientists seeking to transition their deep laboratory expertise into direct client engagement. You'll use your real-world lab experience to understand customer challenges, provide technical solutions, and bridge the gap between complex scientific instrumentation and practical laboratory applications.

The Big Picture

As an Enterprise Services Specialist, you'll lead the implementation and configuration of Revvity's Signals Notebook and Signals One solutions for our enterprise clients. You'll work at the intersection of science and technology, helping organizations transform their scientific workflows through our cutting-edge digital platforms.

What's in it for You

• Experience personalized career journeys with growth-oriented development opportunities.
• Engage in purpose-driven work that makes a positive impact on society.
• Be part of a values-driven culture that fosters inclusivity and innovation.
• Placeholder for local benefits

Your Superpowers in Action

• Lead or support the deployment of Revvity's Signals Notebook and Signals One solutions, customizing and configuring the platform to align with customer-specific scientific workflows.
• Assist with compliance and validation of SaaS-based ELN solutions in regulated environments, including documentation and testing.
• Collaborate with customers to gather requirements, analyze scientific processes, and translate them into effective system configurations.
• Provide strategic guidance and best practices throughout the implementation lifecycle, building strong relationships with stakeholders as a trusted advisor.
• Deliver training sessions and provide ongoing support to ensure successful adoption and usage of the platform.
• Domestic and International Travel: 5-10%

Basic qualifications:

• Bachelor's degree in Chemistry, Biology, Computer Science, or a related scientific discipline.
• A minimum of 2 years of experience working in a lab, either in a scientific role or in the lab's IT group.
• A minimum of 1 year of experience in validating computer systems in a regulated environment.

Preferred qualifications:

• Excellent communication skills for engaging with customers, clarifying requirements, and presenting to stakeholders.
• Experience with electronic lab notebook (ELN) systems, particularly Signals Notebook or similar platforms.
• Background in implementing software solutions in regulated scientific environments.
• Knowledge of laboratory workflows and scientific data management practices.
• Project management experience, particularly in software implementation projects.
• Demonstrated ability to balance technical expertise with customer relationship management.

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What do we offer?

We provide competitive and comprehensive benefits to our employees. Below are some highlights of our benefits:

• Medical, Dental, and Vision Insurance Options
• Life and Disability Insurance
• Paid Time-Off
• Parental Benefits
• Compassionate Care Leave
• 401k with Company Match
• Employee Stock Purchase Plan

Learn more about Revvity’s benefits by visiting our Bswift page. Log-In instructions are provided towards the bottom of the Bswift page.

For benefit-eligible roles only. Part-time and temporary roles may not be eligible for all benefits listed. Please reach out to your recruiter for more information.