Revvity | About Us
Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.
Find your future at Revvity.
Scope of Work Activities
• Providing technical support to external customers for Spotfire Client and related products by web meeting and email. Replicating, debugging, and solving customer issues.
• Working collaboratively with the cross-functional group of R&D, and Services staff to drive issue resolution.
• Update/Create documentation assets as required.
• Support Marketing, Sales and Services staff as needed, which could include building demo servers, building marketing assets, helping to train internal staff.
Skills and Competencies
Required qualifications
• Bachelor's Degree in Life Science, Bioinformatics, Data Science, or Information Technology.
• At least 5 years’ experience using scientific software.
• 3 years' Experience supporting Analytical, Data Visualization, or Data Science applications and their workflows.
• 3 years' Working knowledge of statistical tools used for data analytics, such as IronPython, R, and/or SAS.
• Superior troubleshooting skills and ability to resolve complex technical problems.
• Excellent written and verbal communication skills.
Preferred qualifications
• Experience in the pharmaceutical industry.
• Proficiency with Python and Java programming languages.
• Experience with Linux operating systems.
• Knowledge of database connectivity and understanding of SQL.
• Self-starter mentality with strong attention to detail.
Managerial Approach
Daily status reporting to track results, progress, and problems, moving to weekly reporting after orientation period.
Measurements will include Customer Satisfaction, resolution rate, number of cases resolved, support case quality and progress against team goals.
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What do we offer?
We provide competitive and comprehensive benefits to our employees. Below are some highlights of our benefits:
- Medical, Dental, and Vision Insurance Options
- Life and Disability Insurance
- Paid Time-Off
- Parental Benefits
- Compassionate Care Leave
- 401k with Company Match
- Employee Stock Purchase Plan
Learn more about Revvity’s benefits by visiting our Bswift page. Log-In instructions are provided towards the bottom of the Bswift page.
For benefit-eligible roles only. Part-time and temporary roles may not be eligible for all benefits listed. Please reach out to your recruiter for more information.
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