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Sr. Customer Support Engineer

Full time Shanghai, China Req ID JR-044005
Scientists wearing lab coats

Revvity | About Us

Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.

Find your future at Revvity.

  • Provide high level technical support to customers including installation, maintenance, troubleshooting and necessary training in the service areas for instruments.
  • Manage territory service activity and ensure high quality service to meet company measurements (Service KPIs), and service business target.
  • Maintain high customer satisfaction in the field of service work.
  • Promote service contracts to fulfill customer need.
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