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Devices and Customer Service Officer

Full time Italy Req ID JR-042104
Scientists wearing lab coats

Revvity | About Us

Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.

Find your future at Revvity.

The Opportunity

Are you a proactive and detail-oriented individual with a passion for technology and customer service? Join our team as a Devices and Customer Service Operator and play a key role in supporting our diagnostic systems and ensuring top-tier service for our customers. Based at our Padova headquarters, you’ll be part of a collaborative team that values innovation, growth, and the opportunity to support us on our mission to expand the boundaries of human health! 

Principal Accountabilities

  • Coordinate and organise the installation of diagnostic systems
  • Monitor and verify the work of technical assistance agencies
  • Prepare tailored offers and quotations for customer instruments
  • Accurately input and manage data in ERP and CRM systems

Skills, Qualifications and Experience
Essential:

  • Technical and Commercial High School Diploma
  • Proficient in Microsoft Office (especially Excel) and Outlook
  • Intermediate English (written and spoken)

Desirable Soft Skills:

  • Strong problem-solving mindset
  • Ability to collaborate and contribute to a team environment
  • Flexible and adaptable approach to tasks and priorities
  • Positive attitude and willingness to learn

Our Values

  • Embrace the unknown- every big idea starts with a bold, fundamental question: What If?
  • Passion for people- our people are our greatest asset and fuel our success in service of humanity.
  • Collaborate for success- we put team before self to achieve the unexpected with transparency, accountability and integrity.
  • Partner with purpose- we inspire new paths with customers to accelerate positive outcomes.

Benefits

We offer a wide range of benefits, including:

  • Complementary refreshments on-site
  • The opportunity to be part of a collaborative, dynamic work environment with a warm and friendly culture
  • Personal development; Take advantage of our Skillsoft learning and development platform, offering a diverse range of modules to support your personal and professional growth.
Apply Now

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